Offers, Referrals, loyalty

🛍 I forgot to use my discount code when placing my order, can I correct this after checkout ?

Once payment has been process, we unfortunately cannot take into account any discount code. Please keep it for a future purchase!

💎 How do I use my promo code? Can I combine multiple codes?

Once your cart is ready, proceed to the checkout stage (right after entering your shipping address).On the right side of the screen, you’ll see a “Promo code” field: simply enter your code and click “Apply.”Please note:. Need help applying it? Don’t

👯‍♀️ How does the referral program work

£20 for you, £20 for your friend!Give your loved ones the gift of a responsible beauty routine… and enjoy the rewards together!How does it work:Are you the referrer? Log in to your account,Go to the referral page and enter your friend's (referree’s)

💰 Do you ever have promotions and special offers?

Yes, we have a number of special offers! When you sign up for our newsletter, you'll get 10% off your first order. Don't forget to regularly check your email for great surprises all year round! You can also join our referral program: refer your famil

🫶 How to use my loyalty points?

Your points can be used on the loyalty program page. To do so, you must log into your account. Simply click on "Redeem Points" to get the code. You can then enter it in your cart at checkout. This code will also be visible in your reward history. Wit

🌟 How to earn loyalty points?

Our loyalty program allows you to earn points in various ways. You can find all the information on our Green Addict page. Did you leave a review?We offer 10 points for each review left. Did you leave a review with a photo or video?We offer 20 points.

💜 How to use my points and a promo code on the same order?

Unfortunately, our promo codes and loyalty points cannot be combined!

👑 What are the benefits of the Green Addict loyalty program or creating a Manucurist account?

Creating an account is the first step toward our loyalty program, and you'll be automatically enrolled in Green Addict!Benefits include:. Note: Only registered accounts can earn points and access the loyalty program.

🩷How do I create my Manucurist customer account?

It’s super easy!Go to the Manucurist websiteClick the icon at the top rightChoose "Create an account"Fill in the required fields (first name, last name, email, password)Click to validate that's it!Once your account is created, you’ll be able to trac

🔐 How can I reset the password for my Manucurist account?

It’s very simple!Go to the Manucurist website. Click the account icon at the top rightSelect “Forgot password?”Enter the email linked to your accountYou’ll receive an email to set a new password.If nothing comes after a few minutes, check your spam f

🙋‍♀️ I didn’t receive my welcome gift / welcome code is that normal?

It’s possible the email landed in your spam folder, so be sure to check there.Also note: the welcome code is not sent if you had already placed an order before signing up.The email is only sent once, even if you sign up again.

❣️ I didn’t get any loyalty points even though I left a product review. Why?

Possible reasons include:

🎂How can I get my birthday gift/code?

Birthday gifts are reserved for members who have reached Colorful or Glittery status in our loyalty program.You must have entered your date of birth at least 30 days before your birthday.Go to your Manucurist account under the My Rewards section. Fin

💛 My referral link doesn’t work. My referrer didn’t receive their REF code what’s wrong?

This might happen if the referred person (referee) didn’t complete their order or didn’t use the referral link/code.In that case, the referrer unfortunately won’t receive the reward.

💚 I converted my loyalty points into a promo code. Can I cancel that and get the points back?

The promo code generated during conversion is valid for 1 month and visible under “Reward History” in your account.If you don’t plan to use the code, just contact customer service we’ll disable it and credit the points back to your account.

❓Can I collect points for orders placed before I created my account?

Loyalty points start accumulating from the moment you create your account.This means that any orders placed before registering won’t be eligible.But the good news is: from the moment you sign up, every purchase will count towards your rewards!

🧡My WL-GLOWY code doesn’t work - what should I do?

To make it work:Add your chosen free gift (Corrector Pen, Green Oil, or S.O.S Mask) to your cartSpend at least €29 (excluding the value of the free gift). Once these are done, the code will apply automatically. 👉 If this is not the case, feel free t

🎁 How can I claim my welcome gift?

Once you create an account and become a Green Addict member, you’ll get an email with a promo code.This code lets you add one of the following products for free:. Steps:Add one of these to your cartSpend a minimum of €29 (excluding the gift)Apply you