manucurist-uk

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Please check if your package was damaged or opened before opening it, and take photos of the exterior and its contents. Then, contact us through our contact form, and we will find a solution for you!

🙊 A product is missing from my package, a product arrived broken, or a product is defective, what should I do?

My orders and payments

🌽What ingredients are your products made of ?

🌱 Are your products natural ?

💪 Where should I store my Green or Green Flash nail polish bottles to make them keep for longer ?

🤰 Can pregnant women use Green™ or Green Flash™ polishes?

🧴 Which Manucurist nail polish remover should I use with which range? And with other brands?

How can I buy a product that is currently out of stock on the website?

🎨 I'm looking for a specific polish colour that you don't currently offer. Are you planning to launch any new colours soon?

🐶 Are your products tested on animals?

⌛️How long can I keep your nail polish? And what is the best way to store Green™ and Green Flash™ polishes so they last?

Can I use your polish if I'm undergoing chemo?

How many coats of polish should I apply?

🔖 Why is the label on my polish bottle different to the one on the website?

💧Can swimming and other types of contact with water affect my manicure?

✨ Can I apply a sheer glitter polish on top of a coloured polish?

🐠My manicure has a tendency to flake – how can I make it last longer?

🛍️ Do you offer samples, how can I try out the products before purchasing?

👯‍♀️What is the difference between Green™ and Green Flash™?

❓What size do your polish bottles come in?

❓ Is the nail care range compatible with other ranges?

❓What is the difference between the Care Range and the Active Range?

🧐 Can I combine care products with my manicures?

✋ When doing my manicure, is it better to do one whole hand and then the other, or step by step on both hands?

I'm having trouble capping my nails, what should I do?

🛁 Does the Nail Prep have Care benefits?

🌾 Do your products contain gluten ?

❓Why is acetone-free nail polish remover preferable to traditional removers with acetone?

Can I remove my Green™, Green Flash™, or Active™ manicure with a classic acetone-based polish remover ?

🤰 Can I use your products if I'm breastfeeding?

Are your nail polishes permeable?

🌸 Which range(s) are your special-effect powders compatible with?

💅 Can I apply an Active as a base coat under a Green™ or Green Flash™ polish?

🤒Do you offer products to treat nail separation, fungus and other diseases?

General product question

💚 What does Green Flash™ mean ?

👧 From what age can we start using Green Flash™ ?

💙 Does the Green Flash™ nail polish remover work on products from other brands ?

⚡️ I'm having trouble removing my Green Flash™ polish, is this normal ?

🦶 Can I use my Manucurist lamp for a pedicure ?

🔍 What is the difference between the Premium and Slim lamps?

🤧 Can Green Flash™ products cause allergies ?

💡 Can I use lamps of other brands with Green Flash™ products ?

🌈 Tips and tricks on how to apply Green Flash™ for optimal results ?

❓ Do the Green Flash LED lamps cause cancer ?

🙅‍♀️ Can I use Green Flash™ products with products from the Green™ range ? Or with products from other brands ?

⏳ How long does it take for my Green Flash™ polish to dry ?

💅How should I prep my nails before applying a Green Flash™ polish?

⚡️How is Green Flash™ different from traditional gel polish?

🔦 Do Manucurist LED lamps work with other brands of gel polish?

❓Can I use a Green™ treatment base coat under a Green Flash™ polish?

❓How can I prevent my Green Flash™ polish from wrinkling?

❓How can I prevent my Green Flash™ polish from cracking?

🖌️How can I prevent brush marks from appearing in my Green Flash™ polish?

🧊How can I give my Green Flash™ manicure a shine boost after a few days?

💛 What products is the Green Flash™ Thinner compatible with?

❓Can the Green Flash™ polishes be applied over artificial nails, capsules, Gel X ?

💡Can I buy a Green Flash™ kit without a lamp?

💡Can I apply Green Flash™ polish using a lamp from another brand?

🧴Should I apply sunscreen before a Green Flash™ manicure?

🦀 Can I use your nail clips on my toes?

💡Do your lamps come with a charger?

✏️ I've made a mess applying the Green Flash™ polish color, how do I fix it?

Green Flash™

💅How should I prep my nails before applying a Green™ polish?

❓Can I use a Green™ treatment base coat under my Green™ polish instead of the regular Green base coat?

⏰ How long does Green™ polish take to dry?

🧊How can I give my Green™ manicure a shine boost after a few days?

📏 What steps do I need to follow for a Green™ manicure?

⭐️ How long does the Sunshine Top Coat make my polish shine for?

💧 How do I apply the Drying Drops?

🧒🏻 What is the minimum age required to use the Green products?

💧Do the Drying Drops work with all your ranges?

✨ What is the difference between the Sunshine Top Coat and a "classic" Top Coat?

Green™

💛 What is the Active range™?

💞How can I make my Active™ last longer ?

✨ How should I apply Active Glow ?

💅How should I prep my nails before applying an Active™?

⏰How long does Active™ polish take to dry?

🆕What is the difference between the old Smoothing Base Coat and Active Smooth?

🎀 What benefits does each Active™ product provide?

✨ Can I layer the Actives for an even more wow effect, like I would with makeup ?

💅🏻 Can I combine several care products at once, apply my SOS Mask at night and an Active during the day ?

⏰ How long does it take for the care benefits of the Actives to be visible on the nail ?

🧒🏻 What is the minimum age required to use the Active products ?

🤰 Can I use the Active polishes while pregnant?

🧴How do I choose the right Active Smooth?

🌺 How do I choose the right Active Glow?

🌸How do I choose between Active Bright, Shine and Plump?

💅Can I combine different Active Smooths to create the finish that best matches my nail plate?

⏰ How often should I reapply an Active?

🙅‍♀️Can I combine the Active™ range with the Green Flash™ or Green range™?

✨ Do I need to apply a base coat before applying my Active?

⭐️Do I need to apply a treatment base coat or serum before an Active?

💜 Can I use the products in the Active range as a course of treatment?

🩵 Do I need to use the Active recommended for my nail type, like I do with your treatment base coats?

⌛️ How can I maximise the staying power of the Active on my nails?

Active Range™

📹 Where can I find nail art tutorials and tips?

🇫🇷 How do I do a French manicure?

🖌️ Which nail art brush should I use if I’m a beginner ?

🎨 How should I dip my polish to get a small amount required to create the delicate nail art pattern?

💅 What range of nail polish can I use for Nail Art ?

🪩 Can I apply your glitter to my face ?

📅 How long do the glitters hold for?

🌅 How can I create gradients and babyboomers ?

✨ How do I apply the glitter?

✨ How do I apply the powders?

🧑‍🎨 How to create a Nail Art design with the Green Flash™ range?

🧑‍🎨 How to create a Nail Art design with the Green™ range?

🚨 How can I correct any mistake I make when creating the pattern ?

🏅What manicure tips do you have for beginners ?

🫧 How do I clean my brushes?

Nail Art, Glitters & Effect powders

🧡 What nail care product is best suited for my nails ?

💅 What is the best product to use if you bite your nails?

💔My nails have been damaged by gel polish. What would be the best nail care routine for me to strengthen them?

❤️‍🩹What product do you recommend to smooth ridges? Do you have a ridge filler?

🔍What is the difference between the Green Oil, the Complete Serum, and the Nourishing Nail Pen?

💅 How do I apply the treatment base coats to treat my nails?

👯‍♀️What is the difference between the Force Nail Hardener and the 5.5 Nail Hydrater?

📅 How often should I do a treatment cure for my nails?

📅 How often should I apply the care products?

💊 How long does a treatment with the Nail Boost supplements last?

⏰ How long does it take to see results after using the care products?

🤍 If I reapply a treatment base, should I remove the previous layer?

💖 How many layers of base coat should I apply?

🤿 How do I apply the S.O.S Mask ?

📝 How does the online nail diagnostic quizz work?

💅 What is the purpose of the Nail Boost supplements?

🧼 Can the treatment bases be removed with Green Flash™️ remover?

💔 What products are recommended for brittle nails?

💛 What should I do if my nails are yellow?

🌼 I feel like my nail matches several of the nail types you describe!

💅 What should I do if my nails are very damaged from repeated manicures?

💫 How to apply the Complete Serum?

💚 How to apply the Nourishing Cuticle Oil ?

🧡 How to apply the Nourishing Nail Pen?

🤹How do you alternate or balance nail care and manicure routines?

Nail Care

👝 What are the measurements of your pouches ?

Accessories

Our products

🌸 Can I cancel  / Modify my order ?

🔒 I have a problem at the checkout on your website !

💳 What payment methods does Manucurist accept?

⭐️ How can I leave a review after my purchase ?

💥 How can I exchange an article ?

🛍 I forgot to use my discount code when placing my order, can I correct this after checkout ?

💎 How do I use my promo code? Can I combine multiple codes?

👯‍♀️ How does the referral program work

💰 Do you ever have promotions and special offers?

🫶 How to use my loyalty points?

🌟 How to earn loyalty points?

💜 How to use my points and a promo code on the same order?

Offers, Referrals, loyalty

🛍 In what stores can I find Manucurist products ?

🗓️ How do I book a manicure in a salon that offers your products?

🗓️How do I book a manicure in a salon that offers your products?

Our points of sale

🛂 Will there be customs fees to be paid for the delivery of my order ?

🔍 How do I find my carrier tracking number?

🌍 Which countries do you ship to ?

📦 What are the shipping conditions and fees ?

🤔 Where is my order ?

Delivery

😬 I have a problem with my lamp

🙁 I lost the cable for my lamp, can I purchase a new one ?

💅 My nail polish is too thick, is this normal ?

🌸 Why doesn't my Green Flash base coat dry ?

A problem with an item?

💚 I am a professional, how can I contact you ?

Professionals, press and partnerships

🎁 Can I ask for my order to be gift wrapped?

🧾 Is it possible to get a gift receipt that doesn't show the prices of the items in the order?

🙊 A product is missing from my package, a product arrived broken, or a product is defective, what should I do?Updated 9 months ago